“I have used Autosys in the past. They are terrific! They are friendly and always, and I mean always, very helpful. They recently fixed my car’s air conditioning and had it back up and running in no time. Michael and Calvin are my favorite mechanics, I love them!”
• High quality repair • Guaranteed fair prices • Real, verified reviews • Current expert training • Warranty on repairs • Great customer service
Welcome to Autosys
Our “Car-dialogists” are experts at Diagnosing and treating your automotive ailments!
Quality Automotive Maintenance and Repair by People Who Care
“Where Pride Still Matters”
We are currently OPEN Tuesday thru Saturday
Autosys of Redmond, Washington has been family-owned & operated since 1989. Autosys is a full-service facility for Automotive & Light truck repairs & maintenance on all Domestic, Japanese and Most European vehicles. We also service some diesel engines.
Give us a call today for all of your automotive needs, or stop by our service repair facility at 18018 Redmond Way,
Redmond WA 98052 / 425-882-0630
Happy to announce we recently invested in new updated Air Conditioning recovery and recharge equipment that will allow us to diagnose and service all the latest model vehicles, while keeping the environment safe.
18018 Redmond Way #19
Redmond, Washington 98052
Hours: Tuesday thru Friday:
8:00 am – 5:00 pm
Sat: 8:00 am – 4:30 pm
Sunday & Monday: Closed
We close 12 to 1 for lunch
To learn more visit www.carcare.org. The Car Care Council is the source of information for the Be Car Care Aware consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers.
Autosys, Inc.has been very professional in solving our air conditioner failure. They had to do much problem solving and research, including contacting Mercedes tech support to troubleshoot a very unique issue. The problem… More wasn't fixed the first time around (not their fault, just a weird system failure). Marcus was always fabulous to work with and very ethical in honoring the warranty. Highly recommend!
While on vacation from 2 states away my starter went out. Was able to get my truck there on a Saturday afternoon at 2:30. They were able to diagnose and repair my truck that day, even staying after closing to get the job… More done. They were courteous, knowledgeable, and would highly recommend to anyone in the area.
We didn't stop here, but I sure liked the name. 😁 I just upped to 5 stars because the owner reviewed and replied to my review. They obviously take the time to check the re
views, which, in my opinion, most likely take… More pride in their work.
I have used Autosys multiple times across multiple vehicles over the years, and I have always gotten top notch service from Marcus and the Autosys team. They keep you up to date about your vehicle over text and/or call and… More have always been very competitive with their rates. Highly recommend.
I met the team at Autosys, Inc earlier this year. They are energetic and positive as they work efficiently to provide very good auto care. I had a quote from another well known shop in the area. Autosys was able to complete… More the same job for $300 less and offered a free follow up for me to ask any questions. Great work, great rates!
These guys are really great, I just went for oil change and they checked my car and gave me all details of required manintance. also they changed all required fluids in my car along with oil change. Would prefer to others.… More
We have been going to Autosys, Inc for almost 18 years, we were new in town & they were recommended.. glad we choose them! They have always been honest, respectful & have fair prices!!!! They will always tell you… More what is needed, may make suggestions, but will never pad with additional items to make a buck. You get good service & honest repairs!! .. my only wish is that they would expand to more locations! But it is still worth the drive into Redmond to have them do our car repairs! Autosys is a family owned business... please support!!! Thanks Mike & all !!!
My family has been going to Autosys since 1996. We continue to go to this family owned business because they are always honest and fair. I can always trust their opinion and the work they do on my vehicle. I don't take… More my car anywhere else when it needs work. They always willing to work with you too. They understand the needs of their customers and I love that about them. I don't go anywhere else, and I live 30 minutes from their shop! It's worth driving all the way to Redmond just for quality service.
I have worked with Gary, Mike and the staff for over seven years. Not the cheapest but they stand behind everything they do. Most importantly, they will charge for what they ACCOMPLISH, not for what they LOOK FOR. Low… More turnover of staff means they know their job. Communication between front office and shop has improved as they have grown and you can still get the straight scoop from the mechanic who worked on your problem. They keep a complete history on the vehicle and profile of what has and hasn't been fixed. Finally if they miss something they make it right.Updated in December 2012..still highly recommend this service shop. Replaced the tensioner and some front end parts on my Olds. The tensioner was partially defective. Replaced..NO Charge..even though it had been 12 months. Gary, Marcus, Mike and the rest of the crew will make every effort, as they have in the past, to do the right thing, and be proactive with what they feel should be done in the future. I like their follow up and reminders.
The guys at Autosys are friendly, professional and always do the job right the first time. They may not be cheap, but as I have learned (the hard way), with automotive car, you get what you pay for. If you are looking for… More a shop who is knowledgeable, professional, and who have integrity and loyalty to their customers, go to Autosys. Their professional demeanor begins the moment you call or step foot in their office, and the work they do is fast, and most importantly, DONE RIGHT the first time. If there is a problem, they will fix it. They are always willing to go above and beyond for every customer, ever time!
Edit: After the following review, they contacted me and offered to correct the problem with the car. They also fixed the mileage discrepancy in the carfax. Changing my rating from 1 star to 4 star.
Don't go here. These… More people did not fix my problems and reported incorrect mileage. Now there is a discrepancy on my carfax and that is causing me problems when I try to sell it. I went here in the first week of July 2022.
Autosys is the best shop I've ever worked with, period. Not the cheapest, mind you, but the quality shows.
They have repeatedly gone the extra mile to keep my car on the road. It's now old and parts can be difficult… More to find but, because it is modified for both wheelchair access and for towing, I plan to drive it 'til it drops. Autosys has kept pushing its death knell out further and further out. Thanks Mike, Marcus, and all the guys in the back!
So, I had an appt to haul my gooseneck horse trailer out a couple of Saturdays ago....and found that my tailgate would not lower. I called a few places and eventually connected with Marcus at Autosys. He was so kind and… More had me bring it right in...he spent 20 or 30 minutes and got it repaired. He really saved the day for me. He did not charge me nor would he take a tip. I was able to get where I was going with my horses. He really saved the day for me. He was friendly and kind from start to finish.
Everyone here is professional and extremely helpful. I don’t trust anyone to work on my vehicles, however I’ve brought everything from a 77 S30 Z, an E36 M3, even 2 JDM Pajero’s with almost impossible to find parts, and they’ve… More taken care of each one as if they were their own. From simple tune-ups to complex issues, they’ve always stuck to their work and delivered quality service at a reasonable price.
My family and i have trusted several vehicles to the team at Autosys and they consistently do a great job. Everyone there does quality work, and they're honest about what repairs are truly necessary as well as their… More own limitations as a shop. They haven't hesitated to refer me back to a dealer when they don't have the specialized tools or expertise to fix a vehicle-specific issue to their standards. Mike is truly invested in his customers and will take the time to make sure they are taken care of. Thank you!
Excellent autoshop if you want your car fixed right. They will not upsell and will tell you exactly what needs to be done to get you back on the road or help keep your car running forever. No matter what you drive.The only… More shop I trust to care for my vehicle and not break anything.Service: Exhaust
I had a great experience here! I brought a car in to be inspected before I purchased it and they were thorough and transparent about everything wrong with the car and how much it might cost to repair. No one tried to push… More me to pay for further diagnostics like some auto shops do, and their information was factual and useful for a car buyer that doesn't know much about cars. and Everyone I spoke to was friendly, there was a cute dog, and they gave me a coffee gift card to grab a drink while I was waiting!
Thanks all for helping me today with replacing my brake lights after a cop was so nice to let me know that both were out. I came in from O'Reilly's unsure if I could replace the brake lights myself since it seemed… More more complicated than they were going for and the mechanic took the time to help graciously without charging me. It was my first time in and I'm so appreciative that they blessed my day. Brake lights are working great! Thank you!
Very honest and capable shop. A repair on my VW (transmission code light and shifting problems) that the dealer couldn't get to for a month, Autosys got to it that day, found an obscure broken wire and had it fixed and… More ready to go. Oh, and it was New Years Eve. It's good to know of an alternative to the nonsense you go through at a dealer.Service: Oil change
I first came here at Autosys as it was nearby and open on the weekend and I was having serious transmission problems.Fast forward to now, and I took my new used Xterra to get the parking brake adjusted. Very reasonable… More rates and the brake now is as good or better than in my wife's new car!Everything was very professional and up front. Very friendly staff, even a very friendly mascot. I recommend this shop very highly, especially after spending $$$ an countless problems with Stingray, another local affordable shop. Night and day.Very likely to return should anything go wrong with the X.Service: Brake service & repair
Autosys fixed a hard-to-solve problem with my car (misfiring, hesitation upon acceleration and lag). It's running better than ever! I highly recommend this family-owned business who stand by their work!Service: Auto… More engine diagnostic
I was in a car crash with no collision coverage, and the insurance company couldn't help with fixing the damage. I was devastated and thought I will have to total my car. Mike took care of it as if it was his own. He… More got the car up and running with quality work and at a fare price. He called every day to update me on the situation and took less than a week to get my car back on the road. I have no words that could thank Mike enough for being a great mechanic and a great person. Such an honest service that I wish we had more of in this world
I went there for many years. They were always honest and capable, and (as far as I can tell), they still are.I'm deducting a star because of customer service, which has become worse. The guy at the front desk seems grumpier… More than the people they used to have.
Expensive but they do a good job. They use all OEM parts, been around for a while. Good to take your car there for something you can't do yourself but otherwise, being your checkbook and refi your house.
Kind of seems like a family operation, could use a little office cleaning. My Subaru belts were making sounds upon startup which they fixed and also did identify a couple of other issues I will address with a previous mechanic.… More Probably wouldn't do major work here on my old Subaru turbo but would feel good about bringing any Toyota or American car here for that. Gave them an extra star for a response, thanks!
If you want to get your car done right these the guys to go to. They're absolutely amazing, very honest, and get your stuff done the correct way the first time. As a female I know it's hard to walk into an automotive… More shop and ask questions and these guys will not only help you but explain things to you make you feel comfortable with exactly what they're doing.
I've been coming here for 12+ years. This is the only place I would take my car for any problem or service. They are amazing and always take care of us. Mike really knows his stuff. They are more than willing to work… More with you to ensure your car gets the best care.
Happy customer, prices in line with the area, great service, very knowledgeable. Different shop had me replace two parts that were not the problem. These guys did a correct diagnosis and found the problem. Will return..shop… More dog was friendly too!
Mike and Tyler were very accommodating! They were able to diagnose and fix our suspension in a timely matter and a great price. I would continue to use Autosys for all auto needs if We didn’t move out of state.
The guys did a great job, end to end. They worked with Geico adjuster even though they typically deal with CarMax Maxcare and not with insurance claims, and it all went fast and smooth anyway. Results of the actual work were… More also great, along with all the communication over the phone.Might be tiny bit on expensive side for out of pocket repair, but great nevertheless.
Friendly service and cheaper than the dealer - but they did leave my seats a bit dirty and not fully put back together correctly. They sent someone out to clean the seats up, but the grease didn't fully come out. A… More bit disappointed by the end of the service, but otherwise all seems fine.
There was a hole at the bottom of my Y-Pipe in the exhaust system, because of which my car was making very bad noise. They fixed it by welding the hole and the bad noise was gone. They were pretty quick too. In 1 hour I was… More "in and out" and the charges were also very reasonable.
We had the best experience with them. They came to help my wife when her car had a problem with the key. Not only they sent someone to fix that issue on spot but they also helped us get a new key and fixed another issue without… More charging us extra. I definitely recommend them and they will be my to go place for any issues we have with our cars
This was my first experience with Autosys and I must say I am impressed with their work and plan to go back in the future. They fixed the water pump in our Ford Excursion where it was leaking in a few different places, kept… More us well-informed and did the job in a timely manner for a fair price.
I had the best costumer service experience of my life! My toyota camry broke down near the shop, less than a mile away and I selected this place cause I thought they might be able to drive up to see my car and assess the… More problem. When I called they said they only could help if I were to tow the car in. I decided to walk in and talk to someone in person, Mike "the owner" was kind to offer his helphe drove up to my car and came back with it working in almost 20 mins everyone in the shop is so kind and sweet and Mike is a perfect gentleman. He saved me a tow and got me an awsome price on a new car key, he saved me a lot of money and hassle! I will be using them for all my car services from now on! I am glad that I came accross Autosys through a map search
I highly recommended Mike and Autosys! I've been taking cars and my business to Autosys for years and they always treat me very fair and kind. I'm a shade tree mechanic but some things I'll need help with and… More they readily fill the gap for me. Case in point, I recently self diagnosed a specific issue with the automatic transmission in a 2011 Toyota Venza and asked Autosys to remove and replace the offending part. They did their due diligence in verifying my diagnosis and replaced the part without issue, no pushing extra work, and under budget. In another example of their awesomeness, I was doing wheel bearings on an older AWD car and got really stuck on one of the bearings. I took the whole assembly down there and was charged only the shop rate for the time it took for them to pull the old and press the new bearing. Same goes for random suspension bushings and things that have caused me problems in my garage, they've always worked with me on ad-hoc requests.
Very friendly and helpful!! They gave me all the options starting from the bare minimum of what HAS to get done to what I should get done. Then gave me a list, in order of importance, how I should break it down so I could… More afford to budget it in. Their pricing was competitive, their work was on time and over the top. My car was clean and they even took the time to clean off an area of paint where I had may have, while backing out of my garage, hit my house... What? Don't judge, you know you've done it too! 🙂 Seriously, awesome place, highly recommend it! And to women who don't want to get screwed from not knowing who to trust as a mechanic, this is your place!!! (They're not to hard to look at either!)
Amazing and honest group of people. Had a bent tailpipe which other places were estimating around 40 bucks for even though it didn't require buying any parts. These guys did it for free without even telling me!
I have been a customer of Autosys for a few years now and have had great service and care of my vehicle. I recently had to take my car in for a steering issue and the visit was not as it usually is. I believe they had a new… More person up front who is very nice but clearly could not handle the front. My vehicle was not checked in correctly and I had to ask to have my oil changed 5 times since no one put it on the ticket each time I spoke to them. I don't believe the issue of my car was taken down correctly either since the mechanic did not know the details I had already stated at least 3 times before with other staff. When I got my car back it was still doing the same thing. The next day it was not so I am going to wait and see if it happens again before returning it to be fixed again. I will say that I still do have good things to say about this place and that I think this was a moment where things just didn't go smoothly and it showed in many ways. I will still continue to go to them as long as things like this don't become common. I still recommend them since they do quality work and really do try to make sure you leave happy and with a healthy vehicle.
Great Service and work. Took my '67 Fairlane convertible in to have dual exhaust installed and they identified some issues with other work that I had done at another repair shop giving me an opportunity to get that work… More addressed before putting the exhaust on. The exhaust system was installed just as I wanted it, on time and not over budget. Sounds great and I'll be back if there is more work to be done on my car.
It is always comforting to have a service company that consistently has your best interest foremost. Autosys is fair, knowledgeable and trustworthy. My family (6 cars and one boat) has been a client since they bought out… More "That Muffler and Brake" - possibly 2 decades ago!! Thanks, Mike, Gary, Marcus, and Calvin you guys are the best!
I have been a loyal customer of Gary and Marcus and all the crew at Autosys for over a decade now. I am still amazed at the excellence in care and service. I was recently reminded of this when I was spending a few months… More 50 mies away and had some issues with my A/C. Going to a place local to where I was gave me a detailed explanation of a $3000 estimate. I called Marcus, found a way to get back to Autosys, and the work needed was no where near as extensive. They got me in and out in one day at less than 40% of the "other guys" estimate (Plus addressed some worn belts at the same time and within that cost). I cannot rave enough on how important it is to have auto specialists that do excellent work but are also honest, stand behind their work, and aren't out to inflate the bill. Autosys Crew - Thank you for being there for me and my family!
This was my first visit to Autosys. My poor old car was making all kinds of weird sounds and appeared to be on its deathbed. I was thinking of scrapping it altogether, but these guys figured out all the issues, made all… More the necessary repairs, and walked me through what I can do to keep it running for a long time to come. Now my car is running better than it has since before it became mine and I feel like I actually know what I'm doing to take care of it. I'm used to mechanics letting most of the maintenance they do be a complete mystery to me, no matter what questions I ask. The folks at Autosys took the time to make sure I understood and were very patient with me.
I have been going to Autosys for ~5-6 years now. I have always found them to be competent; they also explain what they are doing and why, in understandable terms to a layman like me.As I understand, most of their service… More team has been with them for a long time, speaks to how well they take care of customers.Marcus, at front desk is ever helpful, congenial and is equally competent in understanding cars.Whenever I go, there are always other customers who have been using them for a long time -- several, 10+ years.I found them to be a tad-bit pricier than other places I could go to. Hence I rated just short of 5 *.One can easily justify this as the cost of High-Quality.
Being a Autosys customer for years, I continue to be awed by the amazing service integrity they provide. Autosys consistently exceeds expectations in their professional customer service and workmanship.
Autosys does a great job keeping my 1995 and 2002 vehicles on the road and, frankly, running like new. I take care of my vehicles (new cars are just too darn expensive - though they smell nice); They perform my vehicle's… More preventive maintenance flawlessly and, on occasion, when the vehicle needs more than that I always feel they are treating it like it's their own car. Mike and his Master Certified techs, Ian and Calvin, take great care in doing the job right. They use OE parts when they can so the fix lasts longer via best fit, quality is their job 1. That doesn't mean inexpensive (good parts should not be cheap) but it also doesn't mean most expensive either. Great techs should not be cheap as well. If you want to go cheap then good luck keeping your vehicle safely on the road.Autosys gives great advice on fixes that can wait (so one can budget). For fixes that need immediate attention they handle those quickly but very accurately. Marcus (Technical Advisor) knows his stuff and does a fantastic job advising me of all my options. He knows I appreciate his and all the tech's expertise and has no problem showing me (safely, while the vehicle is on the lift) the issues, if any, of my vehicle. He's great at communicating with and educating the client. It's not only fun for me to learn a bit more about the inner workings of my vehicle from him but it makes me appreciate their master craftsmanship. They are all a lot of fun too.Their pickup/drop-off service to my home (5+ miles away) is very appreciated and needed when the vehicle is being repaired. Though I never rush them (I subscribe to "good food takes time to prepare") Autosys is extremely efficient and very committed to not seeing me back for the same issue any time soon.In a nutshell, they just down right 'get it'. All at Autosys take pride in their craft. You can't fake that. Great 'service in America' lives here….a very talented, honest, and fairly priced shop. Though I rave about them, deservingly, I am in no way related to any at Autosys. I am a picky ex-NY'er who just seeks the best for what I work hard to keep. I have been a customer of theirs since 2005 and highly recommend the professionals at Autosys. With multiple good choices out there in the auto repair biz (& a lot more not), Autosys is MY choice. I trust them with my life (i.e., keeping my vehicle running well safely!!!).Gary should be very proud of the shop he started with Mike doing a great job at the helm now. Good luck with whomever you choose but seriously consider Autosys if you are seeking a great repair shop.- Mitch (Redmond WA) -
We've been going to Autosys for 17 years now and would recommend them to anyone. They are extremely knowledgeable and and experienced. They always explain things in a very thorough manner and answer any questions we… More have so that we can fully understand. They are very honest and have, on a number of occasions, given us the great news that our final bill was actually below the original estimate! Over the last 17 years, there have been times that one of our vehicles needed several things done when we just didn't have all the money to take care of everything at once. When that has happened, Marcus has helped us to prioritize the work that needed to be done. Honestly, these guys are the best!
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