What Our Customers Are Saying!
Autosys Inc
18018 Redmond Way, Redmond
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Autosys, Inc.has been very professional in solving our air conditioner failure. They had to do much problem solving and research, including contacting Mercedes tech support to troubleshoot a very unique issue. The problem … More wasn't fixed the first time around (not their fault, just a weird system failure). Marcus was always fabulous to work with and very ethical in honoring the warranty. Highly recommend!
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While on vacation from 2 states away my starter went out. Was able to get my truck there on a Saturday afternoon at 2:30. They were able to diagnose and repair my truck that day, even staying after closing to get the job … More done. They were courteous, knowledgeable, and would highly recommend to anyone in the area.
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Honest shop. They were able to fix my issue in a few hours and we're great about communication. I wouldn't hesitate to use their services again
Previous Repair Pal Reviews
Bill – Verified Customer
Review Written – August 2, 2020
Very comfortable and friendly easy to work with
Cat – Verified Customer
Review Written – July 27, 2020
I would absolutely recommend these guys to anyone – they’re the best! The only people in Seattle that I would let touch my car, hands down.
Anthony – Verified Customer
Review Written – July 21, 2020
Mike treats my twenty year old Tacoma like his own truck. Only place I go for service.
Jennifer – Verified Customer
Review Written – June 26, 2020
We’ve gone to Autosys for years. They are honest and competent.
Paul – Verified Customer
Review Written – May 27, 2020
Great work. Like always!
Adam – Verified Customer
Review Written – April 25, 2020
Always excellent and trustworthy transactions with the team.
Richard – Verified Customer
Review Written – March 25, 2020
Good work. Problem solved!
Ben – Verified Customer
Review Written – March 14, 2020
Great service! Very personable. Love supporting small local businesses.
Rick – Verified Customer
Review Written – March 2, 2020
Great staff!!
Chuck – Verified Customer
Review Written – February 27, 2020
These guys are awesome. They do quality work and are very professional.
Cristian – Verified Customer
Review Written – February 27, 2020
Very professional guys.
Li – Verified Customer
Review Written – February 26, 2020
good service
Venu – Verified Customer
Review Written – September 26, 2019
Had a good experience.
Yinglin – Verified Customer
Review Written – September 20, 2019
Friendly staff, professional work, reasonable price
Ed – Verified Customer
Review Written – September 4, 2019
This business is great. I’ve had nothing but positive experiences in the 12 years that I have been bringing my vehicles to these guys for service. Friendly, professional, willing to spend extra time explaining things, just a great overall experience!!
Josh – Verified Customer
Review Written – August 23, 2019
Staff was very knowledgeable, helpful, very friendly and performed great work.
Sean – Verified Customer
Review Written – August 6, 2019
Great communication – thanks for everything!
Elaine – Verified Customer
Review Written – August 5, 2019
Taylor was the only one I had any communication with. He was informative and helpful.
Bill – Verified Customer
Review Written – July 29, 2019
AutoSys performed a pre-purchase inspection which yielded hidden damage and an oil leak with the engine.
This saved me from buying a bad vehicle.
Shankar – Verified Customer
Review Written – July 26, 2019
Mike is simply great
Tony – Verified Customer
Review Written – July 18, 2019
For all the work that was done, everything was greatly priced, the shop was extremely friendly, there was great communication and all work was done in one day just in time for me to be able to get to work the next morning!! Very happy
Joel – Verified Customer
Review Written – July 3, 2019
Staff is friendly, work is quick.
Norma – Verified Customer
Review Written – June 24, 2019
Wonderful!
Sean – Verified Customer
Review Written – June 24, 2019
Needed to get diagnostics for a Smog Check completed. Still need repairs, but that was recommended by them, will do when I have the money. Good guys and I feel they know what they are doing.
Sasi – Verified Customer
Review Written – June 22, 2019
Well knowledged, more respected staff. Detailed diagnosis with decent pricing.
Will – Verified Customer
Review Written – June 21, 2019
My first time there but everything worked out!
Joe – Verified Customer
Review Written – June 2, 2019
Autosys was spot on in their estimate and timing; happy with our first time here
Paula – Verified Customer
Review Written – May 31, 2019
They are always so great!
Saurabh – Verified Customer
Review Written – May 20, 2019
Happy with the fix. Staff is good, friendly. Gives great advice and they are helpful. However, I am bit concerned about the pricing. A small repair job that costs $80 seems high to me :(.
Jeff – Verified Customer
Review Written – May 12, 2019
Good customer service. They found the problem when two other shops couldn’t. Highly recommend
Gary – Verified Customer
Review Written – May 7, 2019
Very satisfied with work and staff – thanks!
Wendy – Verified Customer
Review Written – May 7, 2019
As always, everybody at Autosys took great care of my car and me. While getting one thing fixed, I remembered a couple of other nagging things that needed attention, and Autosys handled it all expertly. I’ve been bringing my cars to Autosys for years and will continue to do so.
Mike – Verified Customer
Review Written – April 15, 2019
Work was done on time as promised.
Sahar – Verified Customer
Review Written – April 5, 2019
Autosys is full with helpful people! I love how thoughtful and generous they are always when I come in with a car issue! I don’t think I will ever take my business elsewhere
Larry – Verified Customer
Review Written – April 4, 2019
Super knowledgeable and helpful.
Jordan – Verified Customer
Review Written – March 26, 2019
Guys seem knowledgeable and easy to talk to. Communication was good as well and everything in my truck is running better after the work they did. Ill be using these guys again for future auto work!
Tom – Verified Customer
Review Written – March 8, 2019
Everything was as expected. Thanks!
Leon – Verified Customer
Review Written – February 28, 2019
Very good experience! Mike did a great job! Thank you Mike!
Tena – Verified Customer
Review Written – February 11, 2019
Always informative, honest, and kind. Been going for 10 years and can still say it’s been positive from day one. Highly recommend.
Patricia – Verified Customer
Review Written – January 26, 2019
I always love the service
Teresa – Verified Customer
Review Written – January 10, 2019
Always great service, courteous and very informative. I have taken my cars there for years.
Andrew – Verified Customer
Review Written – January 5, 2019
Great work!
Paul – Verified Customer
Review Written – December 4, 2018
Was very impressed by how friendly and helpful everyone was at the shop. They went above and beyond to take care of my needs. My major vehicle repair was completed even sooner than originally estimated. The work looks good and the vehicle runs like new.
Christina – Verified Customer
Review Written – December 3, 2018
Mike did a great job giving new life to an old truck.
Mike – Verified Customer
Review Written – December 3, 2018
Mike seems to be a great mechanic. And honest too.
Jayant – Verified Customer
Review Written – November 28, 2018
Understood the exact repairs that were necessary. Repairs done right the first time. And I got the car back BEFORE promised. I am always treated with respect and care at Autosys. These guys are just too good! Sincere thanks to everybody at Autosys.
Kyle – Verified Customer
Review Written – November 28, 2018
Very efficient.
Chuck – Verified Customer
Review Written – November 14, 2018
Got my new (old) jag in good shape.
Swamy – Verified Customer
Review Written – October 27, 2018
Decent and professional service.
Benjamin – Verified Customer
Review Written – October 24, 2018
The staff at Autosys were friendly, professional, and knowledgeable. I was very impressed by the quality of the work and the speed in which the repair was completed
Sherrie – Verified Customer
Review Written – October 20, 2018
I’m so glad I came to Autosys, they treated me like family!
Pete – Verified Customer
Review Written – September 28, 2018
Great experience.
Bert – Verified Customer
Review Written – September 28, 2018
Mechanic was very helpful in explaining current condition of exhaust system under car.
Mike – Verified Customer
Review Written – September 19, 2018
I was dealing with a third party warranty company that was dragging their feet with support and Tyler and crew were very patient and helpful through the process. He went above and beyond keeping me informed with progress. Once they finally were able to work in the car, they were prompt and did a great job. Thanks again!
Reply from Autosys – Autosys, January 17, 2019 5:13 PM PST
Thank you for having the confidence in us to slay the 3rd party Dragon. We will always give it all we’ve got
Paula – Verified Customer
Review Written – September 18, 2018
Always accurate and helpful.
Rengith – Verified Customer
Review Written – September 14, 2018
Job nicely done. Thanks!
Laura – Verified Customer
Review Written – September 12, 2018
The service was excellent and they completed the work ahead of schedule.
Eric – Verified Customer
Review Written – September 9, 2018
I highly recommended Mike and Autosys! I’ve been taking cars and my business to Autosys for years and they always treat me very fair and kind. I’m a shade tree mechanic but some things I’ll need help with and they readily fill the gap for me. Case in point, I recently self diagnosed a specific issue with the automatic transmission in a 2011 Toyota Venza and asked Autosys to remove and replace the offending part. They did their due diligence in verifying my diagnosis and replaced the part without issue, no pushing extra work, and under budget. In another example of their awesomeness, I was doing wheel bearings on an older AWD car and got really stuck on one of the bearings. I took the whole assembly down there and was charged only the shop rate for the time it took for them to pull the old and press the new bearing. Same goes for random suspension bushings and things that have caused me problems in my garage, they’ve always worked with me on ad-hoc requests.
John – Verified Customer
Review Written – August 28, 2018
Great job with the installation of an axle back exhaust that required modifications.
Abigail – Verified Customer
Review Written – August 21, 2018
Thank you!
Karthik – Verified Customer
Review Written – August 18, 2018
Nice work
Sally – Verified Customer
Review Written – August 16, 2018
Kind and helpful at the counter and competent mechanic, can’t ask for more.
Sandeep – Verified Customer
Review Written – July 12, 2018
Was very flexible with appointment changes.
Dennis – Verified Customer
Review Written – July 4, 2018
I had the lower ball joint pressed out and a new one pressed back in place. Work was done on time.
Jason – Verified Customer
Review Written – June 24, 2018
I needed a battery and they checked the whole system to ensure it was only a battery. I arrived a little late for my appointment due to my car not starting but I was only there maybe 20 minutes total. Thanks!
Tom – Verified Customer
Review Written – June 14, 2018
Tyler is a great communicator. Calvin did a good job explaining what he did and any issues he ran into.
Kevin – Verified Customer
Review Written – June 9, 2018
Just some routine maintenance work.
Scott – Verified Customer
Review Written – June 8, 2018
Service was great, thanks!
Judy – Verified Customer
Review Written – June 6, 2018
Great service! Even replaced a turn signal light free!
Mike – Verified Customer
Review Written – May 30, 2018
Needed service for our out of state trip; was very satisfied w/ the quality & speed of repairs. Will always come back to Autosys in Redmond! Thank-you Mike!
Mohan – Verified Customer
Review Written – May 26, 2018
There was a hole at the bottom of my Y-Pipe in the exhaust system, because of which my car was making very bad noise. They fixed it by welding the hole and the bad noise was gone. They were pretty quick too. In 1 hour I was ‘in and out’ and the charges were also very reasonable.
Donna – Verified Customer
Review Written – May 23, 2018
I was traveling when I had problems with my Dodge Ram. The guys at Autosys, Tyler, Mike and Calvin, did everything they could to make sure I got back home safetly.
Martin – Verified Customer
Review Written – May 7, 2018
I always get a positive attitude from staff members.
Milan – Verified Customer
Review Written – April 28, 2018
great
Craig – Verified Customer
Review Written – April 28, 2018
The reason for my recent work is that I have had this company work on my cars for the last 20 years . I recently moved to another area some 90 minutes away but use them still because of their absolute honesty and expert workmanship.
Kaitlyn – Verified Customer
Review Written – April 26, 2018
It was quick and they called me when it was done.
Robert – Verified Customer
Review Written – April 25, 2018
Good
Ben – Verified Customer
Review Written – April 18, 2018
88 F150. I’ve always had older vehicles and done my own work, so I’m apprehensive about taking it in to a shop. Yours came highly recommended. I don’t really have the tools or talent for this OBD-1 vehicle either so needed help. Very professional, but still personal. I wanted explanations of the problems and troubleshooting process so I could understand and learn a little, and Mike was very accommodating. And sharp! He seemed to have it diagnosed before ever even touching it. While it seemed expensive I’m very happy and wish I’d done it a long time ago. Thanks!
Tina – Verified Customer
Review Written – April 14, 2018
Honesty and integrity every time. Thank you.
Anish – Verified Customer
Review Written – April 13, 2018
it was good experience.
Kevin – Verified Customer
Review Written – April 12, 2018
great experience
Brian – Verified Customer
Review Written – April 11, 2018
Honest work done with detail and precision. This place is a great find!
Manjusha – Verified Customer
Review Written – April 10, 2018
Very satisfying!
Jd – Verified Customer
Review Written – March 28, 2018
Thrilled to find them and with my experience. They are truly experts in their field and yet take the time to welcome your questions and thoughts which is rare in the business. I found their level of diagnosis to be super thorough and they helped me work on a roadmap for repairs to a used vehicle we just purchased. Pricing was higher than other shops in town but all in all I feel like the service and trust was worth it. Definitely would refer others to Autosys in Redmond!
Yashna – Verified Customer
Review Written – March 27, 2018
The employees at Autosys where very kind and approachable. They used simple terms so I was able to follow along with what was wrong with my car. They took great care in making sure I was comfortable while waiting for my car. Very nice and down to earth people will be more than happy to come back to them with all my auto repair needs
Adriaan – Verified Customer
Review Written – March 26, 2018
Tyler and crew very professional.
Lucie – Verified Customer
Review Written – March 22, 2018
I have had a plesant experience and if any issue with my car should arise I will come back to this shop.
Tom – Verified Customer
Review Written – March 19, 2018
They were friendly, knowledgeable & always kept me up to date with what was going on with my truck.
Sylvia – Verified Customer
Review Written – March 12, 2018
They were helpful and experience. I am not sure about the price.
Cathy – Verified Customer
Review Written – March 9, 2018
Good.
Scott – Verified Customer
Review Written – March 2, 2018
I was glad the shop was open on Saturday!!
Cameron – Verified Customer
Review Written – February 22, 2018
Did not feel left in the dark about work preformed.
Matt – Verified Customer
Review Written – February 1, 2018
I love these guys. Their customer service is great, they know their stuff and their work is excellent. Highly recommended.
Scott – Verified Customer
Review Written – February 1, 2018
It’s my opinion that Mike did a better job than the factory!!! The prices are bit high however the quality was untouchable. I WILL refer to friends and associates.
Brent Jennifer – Verified Customer
Review Written – January 31, 2018
The mechanics at autosys told us our battery was bad. Having only purchased it at Napa a little over 12 months ago, I took it to Napa and when they tested it they said it was good and we can’t get warranty if it’s good. We told the guys at Autosys. They went out of their way to call Napa for us and got us a new battery under the warranty. They didn’t have to do that and we appreciate them going the extra mile.
Katie – Verified Customer
Review Written – January 28, 2018
I had a fantastic first experience with Autosys. I will be back again!
Rebecca – Verified Customer
Review Written – January 19, 2018
They’re the best!
Melissa – Verified Customer
Review Written – January 9, 2018
Great communication and upfront about pricing so there were no surprises. Tyler and team were fantastic!
Gayle – Verified Customer
Review Written – January 9, 2018
Ive been a client for 20 years because of the excellent service, kind and concerning great interactions and fair prices. Gary Mike Calvin and all… Thank you!
Laura – Verified Customer
Review Written – January 7, 2018
I’ve been bringing my vehicles to be serviced by Autosys for years. I completely trust Mike.
Patrick – Verified Customer
Review Written – January 4, 2018
They always greet me with a smile, and they finished the car faster than they estimated. They are slightly above average in cost but I know I can count on the job being done correctly.
Natalie – Verified Customer
Review Written – January 4, 2018
Thank you for your help! I really appreciate that the shop let me keep my car their over Christmas when I was unable to pick it up.
Jim – Verified Customer
Review Written – January 4, 2018
Outstanding all around
Ian – Verified Customer
Review Written – December 14, 2017
The guys at Autosys take great care of my car. Excellent service!
Mariajose – Verified Customer
Review Written – December 10, 2017
knowledgeable mechanics
Stephanie – Verified Customer
Review Written – November 18, 2017
This shop is always professional and quick. We appreciate their work and will continue to be their customers.
Marla – Verified Customer
Review Written – November 12, 2017
Found the problem quickly and fixed it.
Ray – Verified Customer
Review Written – November 4, 2017
Professional and courteous service by a friendly and knowledgeable staff.
Stacey – Verified Customer
Review Written – October 30, 2017
We always have the best experience at Autosys. Having to get our car fixed is never fun, but the team at Autosys really makes us feel confident that we are getting excellent work for a fair price.
Nicholas – Verified Customer
Review Written – October 24, 2017
Appreciated that the additional repairs initialed discussed were properly evaluated and decided against.
Sunitha – Verified Customer
Review Written – October 19, 2017
AutoSys does great work.
Maria – Verified Customer
Review Written – October 9, 2017
I was looking for a second opinion! The Ford dealership told me that my 2008 Ford Escape had a oil leak that needed a repair to the tune or $2200. This leak was repaired 2 years ago. Auto sync could not find any leak of any kind. The car is well maintained since purchase. The challenge I have now is confronting Ford of my findings!
Thomas – Verified Customer
Review Written – October 7, 2017
Took in a used car for a pre-purchase inspection, they turned it around quickly and gave me an honest evaluation of the car.
Lou – Verified Customer
Review Written – October 3, 2017
Great job.
David – Verified Customer
Review Written – October 1, 2017
Went in for an oil change and they inspected the brakes as requested. The brakes were bad so I made an appointment to come back to have them done. Thanks for your looking out for me.
Steven – Verified Customer
Review Written – September 23, 2017
I appreciated the mechanic for taking the time to explain the engine condition and repair process!
Bryan – Verified Customer
Review Written – September 23, 2017
Calvin is the best. Excellent in all aspects.
Steve – Verified Customer
Review Written – September 16, 2017
Bottom line – I trust these guys. They are very thorough, tend to find lots of stuff wrong (I drive old cars) but no pressure to repair minor stuff.
Scott – Verified Customer
Review Written – September 6, 2017
Thanks
Charan – Verified Customer
Review Written – September 5, 2017
Great service!! Very much satisfied with the work performed.
Tim – Verified Customer
Review Written – August 30, 2017
I was referred by a friend, have been a long time customer because of their attention to customer service, willingness to take the time to discuss and explain things that I don’t know, have gone beyond expectations to serve me, have never pushed service and even told me that questioned service is not needed now and they will monitor when car is in for regular servicing, …. I have referred others to AutoSys and will continue to do so while I continue to entrust my car to their care.
Doug – Verified Customer
Review Written – August 21, 2017
Great job
Devin – Verified Customer
Review Written – July 29, 2017
Great work!
Derek – Verified Customer
Review Written – July 29, 2017
For how many times I’ve cancelled appointments, y’all still take care or me! This place rules. All my business will be done here and only here.
Shirley – Verified Customer
Review Written – July 22, 2017
nice job
Simone – Verified Customer
Review Written – July 15, 2017
Amazing team. Got me in and out the same day even though they were very busy. Called me multiple times to discuss the work and price before starting anything. Turned an extremely stressful situation for me into a pleasant experience. Really appreciate everything they did.
Kevin – Verified Customer
Review Written – July 5, 2017
Thoroughly professional garage that go out of their way to do the right thing and ensure satisfaction. Thank you for the excellent work on our AC system.
Rabih – Verified Customer
Review Written – July 1, 2017
Good service
Mark Linda – Verified Customer
Review Written – June 23, 2017
Great customer service. Car was ready before noon, friendly employees.
Dale – Verified Customer
Review Written – June 21, 2017
Brought my Chevy Tahoe in when a noise persisted. They made room for the repair same-day since a sway bar had broken and the brake line was threatened. Very good service and a fair price.
Jerry – Verified Customer
Review Written – June 16, 2017
I always got great advice from Marcus. I wish him the best in his new career.
Jaclyn – Verified Customer
Review Written – June 16, 2017
Great, Always get the job done and I trust their recommendation.
Carey – Verified Customer
Review Written – June 15, 2017
Autosys never disappoints, they are honest and very helpful. They even found a way to save me money.
Raul – Verified Customer
Review Written – June 13, 2017
Your my shop for the repairs i need. Your staff is great,or what staff you have. They do great short handed. Thank you.
Mitch – Verified Customer
Review Written – June 13, 2017
Great job by Autosys as usual to fix the check engine light issue.
Peggy – Verified Customer
Review Written – May 31, 2017
Great job
Cindy – Verified Customer
Review Written – May 31, 2017
Great experience, thank you!
Loa – Verified Customer
Review Written – May 28, 2017
They are always very honest and pleasant and do an amazing job.
John – Verified Customer
Review Written – May 25, 2017
This last time was as good as any time I have needed their up. I have been in the auto industry for 35 years and they are the only Shop I trust to touch my cars.
Jonathan – Verified Customer
Review Written – May 22, 2017
Thank you for patiently explaining the problem and how it was fixed. We are extremely happy that you went out of your way to look for parts to fix the trunk liner 🙂
Bill – Verified Customer
Review Written – April 12, 2017
Today as always – The finest auto service in Redmond and all of the Eastside as well as Seattle.
Keiko – Verified Customer
Review Written – April 11, 2017
Julie – Verified Customer
Review Written – March 24, 2017
With all of our times we have had work done at Autosys, they have been honest, fair, and guarantee their work. This visit, Gary did an awesome job taking care of our needs, explaining what needed to be done, and worked with with how much we could afford to do now and what could wait. Their friendliness, honesty, and hard work will continue to see us as customers!
Gordon – Verified Customer
Review Written – March 24, 2017
As ever, Autosys provided an excellent service. After taking the car to them for repairs, it’s running better than ever. They’re respectful, candid and very easy to talk with. I couldn’t recommend them more highly.
Debra – Verified Customer
Review Written – March 16, 2017
I’ve never had a bad experience with Autosys. Everyone is friendly, my car is always done in a timely manner, and the work is always top notch.
Robin – Verified Customer
Review Written – February 20, 2017
I appreciated the fact that I was given a detailed description and explanation of what problems need to be taken care of 1st.
David – Verified Customer
Review Written – February 20, 2017
They always do a good job of giving a thorough explanation for the needs for each recommended repair and work to find the best prices on parts that they can to reduce the cost if options are available.
Tena – Verified Customer
Review Written – February 11, 2017
Autosys has always been top notch. The office is personable, the shop is great. Everyone is courteous and helpful. They are the best.
Joe – Verified Customer
Review Written – February 6, 2017
This is a great place to take your car and have it fixed correctly the first time.
Helen – Verified Customer
Review Written – February 3, 2017
Josh and Calvin did a fine job, and I felt reassured that took care of my car, as if it was their own. I left feeling ‘secure’.
David – Verified Customer
Review Written – January 27, 2017
No complaints.
Susan – Verified Customer
Review Written – January 25, 2017
It took longer to fix my car than they first told me, but they were great about keeping me informed (trouble getting parts). Josh at the front desk is great. He explained things to me without being condescending or too technical. I actually learned quite a bit just talking to him. The other staff members were also friendly and helpful as well. All around I received excellent service. I highly recommend Autosys.
Angel – Verified Customer
Review Written – January 24, 2017
My car was in for an oil change. They Called to inform me that my car needed an air filter as well. Good to know they were looking out for my car.
Tracy – Verified Customer
Review Written – January 20, 2017
I love coming to Autosys. We have used them for years and they provide unfailing, honest, consistent service.
Nancy – Verified Customer
Review Written – January 16, 2017
Great repair shop.
Steve – Verified Customer
Review Written – January 13, 2017
Good folks, good service.
Hakim – Verified Customer
Review Written – January 12, 2017
Always happy with the customer service provided by folks at Autosys. My car is in great hands!
Kristin – Verified Customer
Review Written – January 4, 2017
We’ve been using them for years. They are very trustworthy. We’ve had them evaluate cars we were considering purchasing and they haven’t steered us wrong yet. Very friendly and helpful.
Dennis – Verified Customer
Review Written – January 4, 2017
Terrific service and customer courtesy–even provided financing application assistance at payoff! Long-standing customer completely satisfied.
Dennis Case
Ryan – Verified Customer
Review Written – December 23, 2016
Work was done for less than the quoted price.
Gareth – Verified Customer
Review Written – December 23, 2016
Good crew. Very friendly. I have been there several times.
Harris – Verified Customer
Review Written – December 23, 2016
Autosys has a very dedicated team, they put utmost effort in providing you the best work possible.
Nagaraju – Verified Customer
Review Written – December 14, 2016
Josh the guy at shop is a nice guy and explained the problem and fixed my car window.
Kellie – Verified Customer
Review Written – December 13, 2016
Going to miss Marcus! Always excellent customer service and explained things exceptionally well!
Bill – Verified Customer
Review Written – December 13, 2016
Fairly minor repair on my old mustang to fix a shroud over the rear axle.
Carl – Verified Customer
Review Written – December 13, 2016
Always friendly and great service!
Ionut – Verified Customer
Review Written – December 2, 2016
Very friendly.
Verified Customer
Review Written – March 8, 2015
Good service.
Mike – Verified Customer
Review Written – March 1, 2015
We like dealing with Marcus because he has very good communication skills. They do all of the work in a timely manner and they do all of our services.
Amber – Verified Customer
Review Written – February 26, 2015
They are extremely friendly, I feel I can trust them and they always do the work in a timely fashion.
Verified Customer
Review Written – February 25, 2015
They were really straightforward about the work needing to be done, they were very courteous and helpful.
Mathew – Verified Customer
Review Written – February 20, 2015
Their diagnosis are always accurate, they inform you well and they are very understanding of financial situations.
Verified Customer
Review Written – February 16, 2015
They are very honest, they did all of the work I wanted.
Julie – Verified Customer
Review Written – February 7, 2015
Amazing customer service, they are honest and overall they do an amazing job.
Stephane – Verified Customer
Review Written – February 5, 2015
They did the job in a timely manner and provided goof advice. They did a good job!
Sarah – Verified Customer
Review Written – February 2, 2015
Reliable service, they are skilled and very honest.
Lyn – Verified Customer
Review Written – February 2, 2015
They are very responsive, they do great work and they are very easy to communicate with.
Verified Customer
Review Written – January 24, 2015
I have nothing but good service from them over the years.
Verified Customer
Review Written – January 18, 2015
They did a good job, they are honest and they always do good work.
Patrick – Verified Customer
Review Written – January 16, 2015
I like their service. They are honest, friendly and very professional.
Tina – Verified Customer
Review Written – January 12, 2015
I feel that they give me good service, they have great communication skills and they never try to sell me products or services that I don’t need.
Johnny – Verified Customer
Review Written – January 11, 2015
They were able to fix my problem, and they were able to explain the work easily.
Brian – Verified Customer
Review Written – January 10, 2015
They have fantastic service, good quality work, the work is done in a timely manner and at a reasonable price.
Verified Customer
Review Written – January 8, 2015
They have serviced three of our vehicles, they do good work and they always explain the work they do.
Mark – Verified Customer
Review Written – January 5, 2015
They are trustworthy.
Verified Customer
Review Written – December 13, 2014
They do the work in a timely manner, but sometimes they are a little too busy.
Tiffany – Verified Customer
Review Written – November 29, 2014
They are fair, and very accommodating.
Shafiq – Verified Customer
Review Written – November 18, 2014
I have had really good service there, and I feel that they know what they are doing.
David – Verified Customer
Review Written – November 10, 2014
They do what they say they are going to do, and the people there are fantastic.
Verified Customer
Review Written – November 8, 2014
They do good work, they did everything I wanted them to.
Previous Reviews
Thank you for my peace of mind.
“Thank you so much for always taking care of my cars. It has been such a relief over the years to know that you are making sure that my cars are reliable. Love your honesty.” -TERESA H. of Sammamish, WA on 11/18/2016
Consistently Excellent Service and Trustworthy
“Marcus is the project manager at the front desk and I have relied on him for probably 15 years ?? Not sure, but a very long time. I have an old car which I bought with my brother’s life insurance after he passed away and Autosys has kept it running in great condition and have fixed many parts over the years. Thank you so much!” – WINNY S. of Redmond, WA on 11/07/2016
Great service!
I recommend their service. – SHOAIB N. of Redmond, WA on 10/25/2016
I’ll be back
Marcus and team makes my experiences at AutoSys comfortable, confident, trusting,… Love that MArcus takes the time to talk me through what is going on, educates me and prioritizes it with me as needs. I’m always pleased and ready to return when the car needs. I’m always pleased and ready to return when the car needs attention again. – Tim D. of Bothell, WA on 10/20/2016
Old car- lots of work
Lots of work required on an old car that’s worth it- They were honest and timely. – Eve K. of Redmond, WA on 10/20/2016
Between their superior service and top of the line workmanship, Autosys cannot be beat!
We have been coming to Autosys for many years and we have never been disappointed. Even when it is extremely busy, they make it clear that they care about you and giving you the very best service possible. Marcus is amazing and keeps everything moving like clockwork in the front office. Such a pleasure doing business with you. Thank you so much for taking such good care of our family and our cars! – Becki L. of Woodinville, WA on 10/10/2016
Autosys – Best Auto shop
Trustworthy people expert technicians, no worry just stop by they will take care of you and your car… Autosys my family car doctor.– Sk K. of Redmond, WA on 10/03/2016
“We’ve been going to Autosys for 17 years now and would recommend them to anyone. They are extremely knowledgeable and and experienced. They always explain things in a very thorough manner and answer any questions we have so that we can fully understand. They are very honest and have, on a number of occasions, given us the great news that our final bill was actually below the original estimate! Over the last 17 years, there have been times that one of our vehicles needed several things done when we just didn’t have all the money to take care of everything at once. When that has happened, Marcus has helped us to prioritize the work that needed to be done. Honestly, these guys are the best!”
– Elizabeth G. (on Google+ Nov. 2015)
I met the team at Autosys, Inc earlier this year. They are energetic and positive as they work efficiently to provide very good auto care. I had a quote from another well known shop in the area. Autosys was able to complete the same job for $300 less and offered a free follow up for me to ask any questions. Great work, great rates!
– Galen G. (on Google+ 2014)
We have been going to Autosys, Inc for almost 18 years, we were new in town & they were recommended. glad we choose them! They have always been honest, respectful & have fair prices!!!! They will always tell you what is needed, may make suggestions, but will never pad with additional items to make a buck. You get good service & honest repairs!! .. my only wish is that they would expand to more locations! But it is still worth the drive into Redmond to have them do our car repairs! Autosys is a family owned business… please support!!! Thanks Mike & all !!!
– Cheryl C. (on Google+ 2014)
My family has been going to Autosys since 1996. We continue to go to this family owned business because they are always honest and fair. I can always trust their opinion and the work they do on my vehicle. I don’t take my car anywhere else when it needs work. They always willing to work with you too. They understand the needs of their customers and I love that about them. I don’t go anywhere else, and I live 30 minutes from their shop! It’s worth driving all the way to Redmond just for quality service.
– Sabrina C. (on Google+ 2014)
These reviews were left on Yelp
I don’t know much about cars. But I liked this place. I was in town buying a car from Craigslist and needed to get it inspected. They fit me in for the car inspection on somewhat short notice (after several AAA certified car repair locations could not). I also took the car back there to have some service done to it after I bought it. They were very helpful in making suggestions about maintaining the car, and explaining everything to do with the car, what all the issues were, etc. They even stayed open 10 minutes late for me when I got stuck in the Seattle traffic coming back to pick the car up! What a nice thing to do! If I lived in the Seattle area, I would only take my car to Autosys. – Kathleen C. of Pasco, WA
The most important thing for me is an honest car shop. A lot of people can fix your car but the best are those that value their customers and don’t overcharge on top of doing a good job. For that they are who I recommend others to go to for their auto problems. – Richard D. of Woodville, WA
Professional customer service! You pay for what you get, it’s not a cheap auto shop, they are thorough and seem to do the job well. They take care of their customers, provide a detailed diagnosis and upcoming service report, and are AAA certified (discounted). – Karl E. of San Diego, CA
Dead headlight; called to see if they could fit me in right away before a road trip; they cheerfully did the work in 5 minutes and did not charge for labor!!! Will be back.
Awesome! Finally an auto shop you can trust! They are amazing and have been so patient with us and our cars. They have been great about looking at problems in our cars, not charging for more than basic diagnostics ($29) and letting us decide if the repair needed to be done. Can’t say enough good things about Gary and his shop. Oh, can’t forget Marcus, you are so helpful and explain things so well! – Tracey C.
We proudly provide auto repair service to car and light truck owners in Redmond, Washington and surrounding communities
